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Thanks for your recommendation. The CTA100 looks like just the thing. Unfortunately, it seems to present problems of its own. For starters, it appears to be discontinued? I found one for sale on eBay but it has no software or documentation. And they use RS-232 ports, which most PCs don't have...

Thanks for your reply. Unfortunately, I'm not sure this solves my problem. If I understand what you're saying, I would have to use an analog extension also connected to the ATA to dial the flash code after the call is dialled by the PC. I don't want another phone on my desk and I need an...

I have an external ATA2 set up and working on my CICS, and want to use it to dial from contact management software on my PC using the modem. No problem doing that, but how can I automatically transfer the call to my desk set (7316e)? I don't want to add an analog set and dial flash codes every...

Thanks to everyone for your help with the ATA question!

So, I guess it is time for a Nortel DECT phone. Thanks very much for your help!

I'm using a CICS 7.1 with CLID cartridge, and CLID is working fine on all sets (both before and after answering on all sets and lines) EXCEPT a cordless SLT connected to an ATA2. Same programming on all sets (CLID enabled on all sets and lines). How can I get CLID on the cordless? Does the ATA2...

I just got a Norstar CICS 7.1 with a CLID cartridge and getting Caller ID to work has been a learning experience. First, your system needs to have CLID capability, and second, you need to turn enable it set by set, and third, select which CO lines it will be shown for (also set by set). These...