Hello ...
I have Completed Install Avaya ContactStore 7.8, the IPO is Rls. 8.1 SP10, when viewing result the interface just showing 30 cals, in the Call storage path folder all calls is added.
when add the string viewerx.limit=300 to the file csipo.properties, and after restarting the...
Hello ...
from Avaya Doc.
The VoIP feature is certified to work and provide acceptable acoustic performance for these devices only:
––Samsung Galaxy S3
––HTC One-S
is this mean its not working on IPhone.
Thanks
Hello ...
I check with the provider, the disconnect clear is 40s, whats the best value in ms can I set on IPO.
The automatic box is checked, but nothing changes.
Hello ...
I've IPO Rls.9 with AutoAttendant, All the transfeered keys Action on the AA is HG, the problem is when I call the company phone numbers either from landline or from mobile, hearing the greeting msg, then Press any option, its transfered me to a destenation, if I disconnected the...
Hi ...
I have a hotel customer who is installing a new avaya ip 500 pabx and has our sky horizon call accounting system.
We managed to interface the smdr to the call accounting system and we need assistance in getting the interface and low level record structure for the hospitality features...
Hello telpeter ,
As I tell previous I test the customer IPO direct on my laptop (my laptop is now the VMPro server, not the server located on the customer).
when test my IPO the flow is working, when test the customer IPO the problem is return back.
each test is seprated from the customer...
Dear Gunnaro ...
First I tell you that I dont Know if moving the SD card to new control unit will solve the problem or not.
Just need an answer.
Thanks.
Dear tlpeter,
I tell thats the test find the problem, I post here in fourm to find the help to solve the problem.
if you have an idea please tell me.
Thanks.
Hello All,
As I tell previous, the problems is not in the customer networks, its in a IPO.
Now I need to know if you can help me how to solve it.
Thanks.
Dear Gunnaro,,
Sorry, but if I understand you mean to move the exist SD card with licenses install on it to a new IP Office Control Unit, this will ssolve my problem
Thanks.
Hi Sir,
from my test I'm sure that the problem is in the customer IPO. Now how can I solve it, changing the control unit with the same SD card or move to a new SD card and keep the Control Unit.
So please I need an Advice on this ?
Thanks.
Hi Mr. Gunnaro,
As I said previous, I take a new IPO and switch, and make a test directly to my laptop, and the flow works correctly with nor errors or problems. (play directly to Extn. or via shortcodes), the VMPro never disconnected.
The second test is to connect the customer IPO direct to my...
Hi All ,,,
Thank you for all your support, I've done all you recommend but nothing change.
for that I bring another IP Office and another switch and test it seperated from the customer network, the Voicemail Pro is working and no errors occurs on the SSA, return back the Customer IP Office to...
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