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  • Users: ZL_OR
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  1. ZL_OR

    IP Office v11 drops Flowroute SIP audio after 15 minutes

    I Spoke too soon - I think we are making progress but it still drops 50% of the time at 15 minutes
  2. ZL_OR

    IP Office v11 drops Flowroute SIP audio after 15 minutes

    I think we have a winner Thank you all for taking the time to help me with this issue.
  3. ZL_OR

    IP Office v11 drops Flowroute SIP audio after 15 minutes

    Thank you I switched it to anywhere. Made another call and at 15 minutes it stays connected but audio in both directions cuts out like it has been doing.
  4. ZL_OR

    IP Office v11 drops Flowroute SIP audio after 15 minutes

    DavidCT - I believe I did that correctly. If you could look at the link in my original post and see if I did the rtp port forward correct?
  5. ZL_OR

    IP Office v11 drops Flowroute SIP audio after 15 minutes

    TouchToneTommy - I have been looking around the udp unifi issue thank you for clueing me in to that. Bahmonkeys - I am convinced it is a firewall/router issue now too. I have attached 2 screenshots (not at my desk) since there is multiple Flowroute IPs hosted on the Amazon Cloud how do I...
  6. ZL_OR

    IP Office v11 drops Flowroute SIP audio after 15 minutes

    TouchToneTommy - When I switch the Firewall NAT type to the unknown like you did I lose connection to flowroute. I did try and run the STUN and it changed my Public IP to 0.0.0.0. When I put the Public IP back in switch it back to Open Internet it works fine.(I left all other settings as you...
  7. ZL_OR

    IP Office v11 drops Flowroute SIP audio after 15 minutes

    Can you confirm that this is correct? I put in my public IP address for the fiber. If the fiber is down I have cable which the USG will failover to. Will that be in issue? https://photos.app.goo.gl/xcZCLujSDhTcTEEv7 It will not let me run the STUN its greyed out. I saved which required...
  8. ZL_OR

    IP Office v11 drops Flowroute SIP audio after 15 minutes

    After working with 2 different Avaya Support Companies we still have this issue. On Incoming and Outgoing calls the audio for both ways gets lost at almost exactly 15 minutes, it doesn't matter what kind of number we are calling. This happens 99 percent of the time, the few times it hasn't...

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