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upgrading the software has seemed to done the trick. thx Im giving you a star hairlessupportmonkey. You gave me same advice as Watchguard and so far it is working.

That was watchguards first bit of advice. Havent had chance to do it yet.

another note here. This site is https that they go to which on our firewall we our not restricting https in anyway.

Please forgive if i am not using proper terminology. As a side note I had one of the workers scan while i was watching the traffic monitor and there were a few message that i stated above came up before she actually clicked to import to the webiste and one came up right about the time she...

We have an XTM 5 Series firebox running WSM 11.3.2. We have had it for awhile but the boss had never used the Intrusion prevention on it. He turned it on a couple of weeks ago. We have been adding stuff to the HTTP exceptions as needed. We are IT for a county. I will admit my firewall exp. is...

Luckily the user's pc had system recovery on it. i used it and everything is working. To answer a few of the questions above. I used many utilities to find infection not just MRT. I used Malwarebytes, SuperAnti...., Highjackthis, Spyhunter(we have license for it), AVG. I did a system restore but...

Here is the problem. A user was infected with some malware and was having problems. I ran many many different malware/antivirus programs and cleaned up alot. One problem that lingered was her OWA page would not open. It would allow her to log in but then got the "page cannot be displayed. I...

I have a couple of users who when she receives email from a certain user that has an attachment, a login window will appear, and this login window will have the username of a totally different user in it. It only happens when they receive email from this one user. I have went into the AD and...

Fixed. We performed a sfc /scannow and then we ran a winsock fix on it. Not sure which one fixed it, more than likely the winsock fix, but it now connects to the VPN.

I have a user from a lawyers offfice that is trying to connect to a vpn. There are 3 users at this office. 2 of them can connect using the vpn. They all use the same credentials to login. They have DSL that comes in thru a Westell modem(not sure of the model because it is screwed to a wall)...

This is the low down. I have 4 machines we call CAD's. They have to connect to a server for the state(TEX). We call it the TLETS server. So in our NIC configuration we have the IP as the IP of the TLETS server, the subnet is set for the TLETS network, the gateway is our gateway and the DNS is...

Since my last post it has only gone down once. I did not state this in my original post but I did check the Event viewer on the pc and nothing that would pertain to a cause was in there. There were a few that would be the result of losing connection. Thanks for all the replies.

Ok heere is the deal. I have a client with a gateway P4 E-series running 2000. The client a couple of times a day will lose internet. The pc is getting its connection thru a 3com voip phone. At the same time the pc loses connection the phone goes down. There is a switch in this office with about...