I did notice on new documentation the added "session-timers=refuse" to trunk setup for Grandstream. I added it to my setup and am waiting to see what happens.
I have a UCX50 setup with a Grandstream FXO 8. I am getting complaits of intermittent dropped calls. The user will be talking on a call and the person they are talking to is no longer there. Where should I start to track this down.
I did the following Custom Context setup to allow 407, 321, 911, and 1800 numbers. I had to include "9" because that is what I used to access outbound routes. I had to set “Entire internal dial plan”, “All outbound routes” and individual routes to “Allow Rules”. I also set announcement for calls...
I have no DNS configured. I am looking into setting up a FQDN now because I believe that is causing another issue with system update giving name resolution error. Could this affect Paging?
I have a Paging group set up with 12 phones. I have received complaints it takes up to 20 seconds for system to set up page call on UCX50. I have force set to no and am using 1120 and 1140 phones. Is there a way to speed this up?
I can not get call pick up to work. All phones are in pick up group 1, but pick up does not work. I believe this is because calls are ringing a Ring group and not on individual phones. Is there a setup to pick up calls from a ring group if you are not a member. User does not want her phone to...
In Queues setup how do you add a pacifier announcement and interval it plays on UCX system. A example would be "please continue to hold for next agent" that plays every 30 seconds while waiting for call to be answered.
I perfer to use a Valcom v-9940 or v-9970 centrex page adaptor tied to a 500 port. It is easier to trouble shoot and compensates for trunk to trunk line loss. The volume sounds the same weather accesed from local or remote system.
Is there a way to tag a outgoing call with a activity code to report in CC6? I thought of using Account code but not sure if CC6 can report on them and it does not look like I can use "CC6 activity codes" on outgoing calls.
Any sugestions?
I was told there is a command to stop a 3900 flash upload that was time started by LD 97. This command is used when progam locks up and you can not get in Ld 32. Does anyone know what this command is.
Do you have the 7 or 10 digit did entered in "Pub. OLI" under active sets? Should be the same number of digits as the main number shows as. If not valid Telco will block.
HOOK THE PAGE PORT FROM THE BCM TO THE MUSIC PORT ON THE VALCOM. MAKE SURE ALL ZONES ON VALCOM RECEIVE MUSIC. IF THEY WANT 1 ZONE THEY CAN USE TRUNK ACCESS AND FOR ALL AREAS USE FEATURE 630.
http://www.bttsoftware.co.uk/snmptrap.html
There is a simple SNMP trap watcher I use to verify traps are going out. It is freeware and availible at abole link
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