Search results for query: *

It's a manual thing!! Do not use Query, use the tape drive view (can't remember name) You have to put the tape drive in Retrieve mode, then insert your tape, then, when tape has loaded and the drive view shows 'Ready' you can view media contents. From that window there is a retrieve button...

Hi You cannot change the size of a storage unit once it is created. You will need to create a new partition on the new space and setup a share for it then create a new storage unit of 1000Gb pointing to that new share. The Storage Group, which is what the pie chart reflects, will then show all...

By default, the CLS does not run on a Focus3 and therefore will not have the correct site configuration. You will need to add the CLS and Logger in Nice Administrator and add the logger to the CLS loggers tab. The Focus does not play the tune but if you want to have the same Logger windows as...

Johan is right, SC will only archive calls that are in the call tables and Inserter calls table. If Inserter has picked up calls that are not in the normal call tables then you need to confirm correct mapping/db insertion for this logger.

When I've increased the size of a storage unit previously all I've had to do was to stop and start the SC. The SC should always assess the quota size when it starts and dependent upon how much space you add this could take some time before SC starts acting on the rules i.e. I changed from 400Gb...

You should be able to add a DOS logger (7.64) to an 8.9 CLS. You should not need old CLS s/w. What actually happens when you try to add?