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Joe, I agree it should not be free. However I understand there is no reprogramming required to upgrade to version 5. For me to perform effectively what I would call a firmware upgrade on a system and install a couple of licenses in a system I would feel like I was ripping off the client to...

Ok just checking. I know that a number of people said that the upgrade to 5.0 should be free. I just wanted to check on this change to Avaya's licensing program.

??

Are these prices correct it feels excessive for a software upgrade? 174956 IPO 3rd Party 1 Endpoint License - 1 Pho 149.55 275631 IPO R9 - Essential Edition License - Inc 690.54 275669 IPO R9 - Upgrade License to R9 for 32+ U 695.95 dvinstalab Install/programming (2 part process)...

Thanks guys. I have spoken to the PABX service provider. He has come back with this response: Avaya can’t provide an ADI endpoint upgrade licence for R5 anymore and PLDS licences are only available from R6 onwards. Apparently something changed 6 month ago? Is this correct?

They have said that they need to "upgrade" the licenses so there is a cost.

tlpeter: Yes that is what they have quoted on though the quote does seem excessive: They want to bill us for each of the following items. IP500 V2 Control Unit - Requires a 70047 1 IPO-T RTS 24X7-500V2 1YPP 1 No IPO License Swap Required 1 Power cable - Australian 1 DIAMOND CARE FOR IP...

Ok I see. They have already purchased the phone. So we would just use an ATA? Like a Linksys or somesuch...

The client only use the basic functionality of the system. Is there a significant advantage to going to 9.0? All they want is to plug in a IP 7000 Polycomm into the system they most likely won't use other functionality (I've tried with them)

Thanks for your point of view daIPOTek. We have already replaced the power supply of the unit and I know that they are prone to failure. $500 seems more reasonable. I think R6 has the SIP extension functionality that we need right? Does that mean there would be no license cost to go to R6?

My client needs to upgrade to at least version 5.0 of the IP Office suite. Our PABX provider has put forward a quote of more than three grand because they say that an upgrade on V1 of the IP Office is no longer available. Can someone please confirm or deny that this is true? Is the software no...