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Hello all, thank you for the ideas. To noriknick - that is just the howto which I already know and used many times on PCs with the installed .Net Framework 4.5.1 BUT the problem is that if on the PC with .Net Framework 4.5.1 you upgrade Internet Explorer from 8 to 10 it STOPs working. Do you...

Thank you for your posts. But still no progress - I can not uninstall the .Net 4.5.1 - we need to make it working just with the latest .Net as possible. I tried to install .Net 4.5.2 with no success. Yes, I am using correct registry path for the key - HKLM\SOFTWARE\MICROSOFT\.NETFramework - for...

Hi all, we are having a problem with accessing Nice Perform 3.5 web pages using 32bit Win 7 PC with Internet Explorer 10, .Net Framework 4.5.1. Nice web page keeps promting to run the setsecurity.exe tool. We used to solve this by adding the registry key EnableIEHosting (DWORD 32bit, value 1) to...

Dear all, we want to solve a request from our contact center management to be able to notify or force the agents in a specific AUX to participate on the picking up calls in a queue in case the queue is busy / has low % Within Service Level. We realized that our Avaya CM 5.2.1 should have the...

Thank you for your reply. It means there is no way to do it without the "man in the middle". We have resolved that by Exim Internet Mailer (if I know how our Linux specialist did it). For me it is now a black box, but it works :).

Hello, did you try the command "list trace station xxxx" using terminal emulator? It traces the calling station (fill number) and can write you down some help. You can than copy & paste it to this thread. bbednar

Hello, I would like to know if and how can be Avaya Aura Communication Manager Messaging (former IA770) on Avaya CM 5.2 (S8300 server)configured voicemail to email routing. We know and use the way to set another POP3 or IMAP account in an email client on PC to download messages from the...

Solved! Thank you for your help. It was in change trunk to audix on 3rd page I had the private (as recommended in the doc) and when I changed it to public it works! I still see the Setup digits 590 in the list trace tac, but it works for all extensions I want (and I configure on both sides)...

Hello, I have a problem with setting IA770 on a new G350/S8300 CM5. I used the guide Avaya IA 770 INTUITY AUDIX Messaging Application Release 5.1 - Administering Communication Manager Servers to Work with IA 770, but I finished with this part not working... When calling to extension 111 ->...

Hello What type of phone system are you using? Did you try list trace tac xxx? Xxx should be the TAC from change trunk-group x. The command works only in emulator not in GEDI.

Dear all, the cards already came and it works.:) bye bbednar

Thank you for help. I have ordered the cards and I will let here know how it finished (if it works). bbednar

Hello, we are planing to buy some 14-port analog cards for our Definity G3 V11. Software Load R011i.03.1.531.0. Memory Configuration G3siV11. We want to replace 16-port cards (TN791, TN746B) and some no-callerid 24-port cards (TN2793) to get 1) more station ports (+8/card) 2) callrID feature on...

Thank you for answers. The network connectivity should be OK, because it is all on LAN in one building (cisco-switched). We will check again if we have the latest patches on all the sw. But we had it all patched about 3 months ago and I don't know about any new patches released. I'll try to find...

Vustats can be managed for example in Avaya Site Administration (ASA, software to manage PBXs Avaya). It is set in PBX, not in CMS server (using CMS Supervisor sftw). ASA commands: change vustats-display-format 1 change station xxxx - on page of buttons add button "vu-display" BBednar

Hello, we have a small (20 agents) call center, running on IP on Avaya S8300 with G700, AES, CMS server and Witness for recording. It is just working for almost a year. It keeps having problems with reliability (It is much less stable than our main PBXs - old Definits). Do you suffer the same...

Did you try to use vustats? The vustats shows data from cms on your phone's display. It could look like this: change vustats-display-format 1 Page 1 of 1 VUSTATS DISPLAY FORMAT Format Number: 8 Object...

There is a command "last" , but it uses the file you wrote about. So it shows only few last logins.

Thanks a lot! That's it. Now I see here in help: Acceptable service level Description This is a required entry. Enter the number of seconds that it is acceptable for an ACD call to wait before connecting to an agent. This acceptable service level must be the same as the service level...

Hello, we have a problem with understanding Service Level calculation in CMS R13.1 connected to 8300 call server. (% Within Service Level = 100 * (ACCEPTABLE / CALLSOFFERED) ) The question is - How is defined ACCEPTABLE value? That should be "The number of ACDCALLS that are answered by an agent...