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CFNA timer needs amending as the key appearance bounces to a voicemail too soon. Its the main line which is a key appearance on 3 extensions.. There is a COS specific to the main line.

I've started looking after a 3300 system that I haven't used for a while and trying to remember how to change the COS of a main line. LOC NUM tells me its a non-prime broadcast group.. Can someone jog my memory? The system is on release 9.1 PR1.. Cheers

Hi all, Its been a while since I've setup a 5310 and it was on a 3300 - have setup a 5330e with the conference module which seems to work fine, however the handset doesn't work at all - the device doesn't even recognise when the handset is lifted from the receiver. I know that headsets won't...

Hi all, I'm assisting a client with their Mitel MiVoice Office 250 system. I've used 3300 before but the web browser interface is totally different.. It seems very very restricted - is there any software I'm missing? Ie I can't even change an extension number once its created - looks like I...

We have approximately 12-15 remote workers, 8 of which are in one office, who are currently using MBG to our 3300. We've had a PSU blow in the MBG server resulting in downtime, which, as is always the case, has suddenly become apparently 'business critical' (even though it wasn't at time of...

Sorry - 3300 MCD 5.0 SP1 Embedded VM

Hi, Ages ago on a system I used to look after there was an unattended switchboard whereby we could call in directly from an outside line and be promtped for the extension - I can't for the life of me remember how to set it up on a new system - could someone please remind me? Thanks!

Forgive me if this seems a stupid question, I've been out of the Mitel game for a good few years... We have the mitel on a separate voice network using 192.168.1.x subnet. We also have a data network using 192.168.24.x Can I plug a cable from the WAN port on the CXi to a spare port on our...

Thanks, checked on the back of a 5330 we have here and the power socket for the add-on is blanked out.. Also there's nothing in the superkey menu on the 5220 for the conference unit either..

Its been a while since I last set one up, I'm hooking it up to a 5220 IP set which is configured as a standard set. I can't remember a couple of things: 1. Does it need a separate PSU? I've read conflicting details from Mitel - the ICP Tech Handbook says yes but the product guide for it says...

So you recommend keeping it separate? Will certainly make my network planning simpler and of course more resilient.. Ok thanks.

Hi all, Just looking for some confirmation if possible... We will soon be moving to a new office so I want to set the network up properly (previously put together in spare time for a startup company). We're running OSX computers with Apple Airport Extreme base station. The airport is providing...

Hi, Looking after a 3300 Cxi running 5.0 SP1 Active software load 11.0.1.20 Trying to tidy up the key appearances on some users but having a couple of strange issues with one particularly; when I open the extension using the User & Device Config, the Keys pane is constantly loading, when I...

Hi, I've already asked the question on primary lines but we have a site with ISDN lines, would the same procedure more or less apply? Thanks Phil thread1329-1509153

Quick question on Multicalls and CoS - I have a multicall that I want to set call re-routing on after a set amount of time, but only on the MC not the Ext it appears on, I undertand this can not be done right? In which case as the Multicall appears on 2 extensions, each with different CoS...

If I set a voicemail to Information on a 3300 Release 8, is there a way to kill the line after the message has been played and not to give the caller of entering and extension etc etc? Thanks Phil

Hi all, Quick question... Is the multicall feature available in Release 6 on the CXi? Thanks!

I've never needed it before so I haven't ever checked but we have just sold a CXi controller and apparently the administrator voicemail password is not the default - how can we reset it? Thanks Phil

Got that all sorted thanks, but is there anyway to specifiy the schedule to apply to weekdays only? ie mon-fri 10am-8pm Day service, all other times Night service 1? Thanks again for your help!

Ah cool - how do I set that then? Thanks