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Avaya Workplace
Can anybody assist with a "Do not Disturb" type button on Avaya Workplace V3.38.1.10. I am looking to exclude users from calls routed by a Coverage Path when they are not on rota but still need the phone for outgoing calls meaning I can't just ask them to log out of their Softphone.- Saltylad
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
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Reporting on a Coverage Answer Group
Hi All, I have a very similar issue to a request that was posted some time ago but has now been closed. I have a Team of Supervisors whose extensions are programmed into a Coverage Answer Group which is selected after a Virtual Number contained within a Coverage Path. Each of the Coverage...- Saltylad
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
