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Nortel BCM400 Company greetings
Thanks ironhorse. That was more or less the conclusion that I was reaching. Just seems odd that there is no way to play a general greeting on all inbound lines without the call being intercepted by the AA. I would have thought such a function would be in demand. JimP- JimPubes
- Post #3
- Forum: Nortel: Business Communications Manager BCM
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Nortel BCM400 Company greetings
Hi We are trying to play a greeting to all callers into our BCM. Unfortunately the Contact Centre greetings is not suitable as not all our calls come into skillsets. I have looked at using auto-attendant but then it seems to grab the call and play the greeting and then takes the caller into a...- JimPubes
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- Replies: 3
- Forum: Nortel: Business Communications Manager BCM
