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That's exactly why. We will have additional manpower to deploy the phones, but they won't be available anymore when we expect the MCDs to be operational.

It's not that simple. Some people will have a new DN, some will use the same one, and we have a high volume of older/non-tech-ish oriented people, and we want to avoid them entering the wrong DN at the wrong place. We definitely want to avoid all of them calling support because they don't...

Wow. No, didn't tought of that. So simple... You Sir, kwbMitel, are welcomed. Still, if there is another way, I'd be curious about it.

Hi, We're migrating our old PBX to a new MITEL system. We want to deploy the mitel phones before importing users configurations. When everything is in place, we would like to ask the users to reboot the phones themselves whitout asking them to unplug the cable. My question: When the phone...

Good to know, thank you for the quick answer [bigsmile]

First of all, I'd like to thank every one of you, this board saved my skin many times already. I had a crash course on meridian systems to support our system until it is replaced with IP phones, so I'm far from an expert on the matter. I've read countless times to not change anything on a ACD...