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  1. parkj

    BCM400 Dial-By-Name

    Thanks so much for your help and clarification guys! When I changed the "Transfer Node" type of my CCR Tree to something else, say "Menu Node," the dial-by-name feature became available! Thanks once again for your great help!
  2. parkj

    BCM400 Dial-By-Name

    gberger: Were you referring to changing the "Primary UI Style" to "NVM" in the System Properties? I just noticed that ours is set to CallPilot.
  3. parkj

    BCM400 Dial-By-Name

    Thanks for your suggestions guys. I really appreciate it. I have some follow-up questions. cook1082: The CCR Tree is indeed a "Home Transfer Node" to the extension (Outdial Method: Intercom). Is this a problem? gberger: I've tried switching the mailbox interface to NVM but it doesn't seem to...
  4. parkj

    BCM400 Dial-By-Name

    Hi guys. I'm hoping to get some help setting up our dial-by-name/company directory feature within AA. We are having problems where when the caller presses # at the AA greeting, instead of the company directory, it takes the caller straight to the CCR Tree. I've searched the forum for solutions...

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