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It\s a loop start trunk. We'll try switching polarity when we are out there next. After speaking to my watch stander, it turns out that all phones with the 3000 extension on it ARE ringing, so it isn\t limited to specific phones. The trunk is set to ring straight through to the 3000...

Good afternoon, I have a Nortel Option 11 cabinet that has been upgraded to CS1000 that is receiving three pots lines from TELCO and using them as incoming/outgoing trunks. There is a 2616 digital phone sitting in a communications room where a watchstander receives and routes calls for...

I had updated the firmware on the telephones last week. So I'm pretty sure that I can rule that out. The autodialing out and the calls from around the site symptoms have been resolved. They were associated with a different issue and I've removed them from the equation. So, I'm back to just...

Good afternoon everyone. I've got a difficult one that I've been working on for about a month now and I've made almost no progress. I have a group of 6 digital phones. It's a mix of 2616's and 3904's. They are set up so that when one person answers a call, anyone else on this bank of phones can...

Good afternoon everyone, I have 6 CS1000 PBX's that I am currently managing. I need to get call accounting / CDR functionality on to them. They used to be connected to OTM back when they were Option 11's. Using my OTM software, is it possible to get these PBX's back on to the OTM system so I...

Is it possible to use element manager to change the PBX passwords? If so... how?

I am currently working with three different Option 11's which have been upgraded to CS1000 using element manager. The virtual console doesn't work for beans. I've never gotten it to function properly. I have a standalone computer at each site connected via ethernet to the PBX and Ethernet to my...