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On BCM Element Manager I see Performance History with ES, SES and UAS. I did read the definitions but I wonder how ES, SES, UAS may translate to problems. For example ES from time to time means noises during call, SES and UAS dropped calls, etc. Sorry if its completely stupid question.

Thank you SupportDude, UIP option on BCM monitor is very helpful. I've check "Forward redirected OLI" box, but still I cant get CLID on SIP trunk to external IVR. I dont know where to check the Caller ID Set box to receive/pass the CLID. I was playing with playing with Dialing Plan - Routing >...

Yes, if call goes thru auto-attendant and then transfer to a set we see caller ID. But when call is transfered to SIP trunk then external IVR is not seeing caller ID. Also, I was playing with Adtran 904, I thought that maybe BCM use PRI differently then SIP trunk. On BCM we have two PRI lines...

Hi, We have BCM450R1 (soft. 8.0) with two PRI lines and VoIP trunk to external IVR. When we call DID to VoIP trunk/IVR then Caller ID is presented on IVR. But when call goes thru Auto Attendant to VoIP trunk/IVR then we dont see Caller ID. The old IVR was connected to BCM over analog lines and...

We have similar problem with BCM 450 R1. External IVR is connected to BCM 450 with trunk lines (SIP or PRI)and we can see CID on that IVR when external call comes on DID. But when we receive external call and it goes via Auto Attendant then we dont see calller ID on these trunk lines. On the...