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  1. GN2000

    Remove Ext from Direct Dial

    got it sorted thanks a friend of mine that is pretty much an expert on the system, it was all to do with TGAR grouping. Thanks for the quick replies, i am sure i will be back online asking something else soon enough.
  2. GN2000

    Remove Ext from Direct Dial

    yes based in the UK, yes the all numbers come in on the same. I do have access to the terminal to makes changes if that helps.
  3. GN2000

    Remove Ext from Direct Dial

    so we have 3 different numbers associated to our business, so for example 01603 456456 is the main number, 01603 456789 is also associated to our business in the same building but is for the Special Team then we have 0160 456987 again associated to the business, same building but is linked to...
  4. GN2000

    Remove Ext from Direct Dial

    New to forum, I need to remove an ext number from a certain direct dial please on the CS1000 system. So for example i need to remove ext 3155 from direct dial of 01603 456765. This is all related to a user making calls and when people return the missed call they are going through to a certain...

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