LoopyLou,
Thanks for our reply. I checked the COS and all was set correctly. The problem was as a result of our DDI trunks being split across both the primary and secondary MXEs. The extension in question lived on the trunk connected to the secondary MXE and needed a route back to the...
Hi,
I have an issue whereby I’m trying to route a specific extension number (3100) using the ARS digits dialled form to an Rightfax server and appear to get a dead tone when I dial the full DDI number (i.e. Calling into the number externally)I get a dead tone. However, when I dial the internal...
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