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Thanks vtphoneguy. Could you maybe provide the steps to go through on the phone so that I can verify the target line is assigned to the exension as appear and ring or ring only? The phones in the office are Nortel T7208's.

I don't really know when the issue started. This phone was on a different desk and was in daily use until 2 years ago when that user left the office. This phone was moved to a different desk recently and that is when the issue was discovered. I thought it might have been an issue with moving...

Don't know if the line is set to Appear and Ring. Had a local user test and there are no flashing buttons when the 7 or 10 digits are dialed.

The switch is a Norstar MICS with CallPilot 150 VM. the ext 668 is the DID and no not going through an auto attendant.

So I have a phone at one of my off sites that the phone will ring when someone dials the extension (668) directly internally but when the number is dialed like someone from outside the office the phone does not ring at the phone (you hear ringing as the caller) then dumps into the general...

I ran a list trace on a long distance call dialed directly from the 1X console and here are the results......... TRACE STARTED 12/17/2013 CM Release String cold-00.1.510.1-19303 active attendant 3000 cid 0x2597 G711MU ss:off ps:20 rgn:1 [10.2.1.21]:2048 rgn:1...

I added 0 to the Pub Unk Numb and still the same result, CID is still rolling the Boss's DID. Any other suggestions?

I called the console like it was an outside call, dialed the main line then transfered the call to a long distance number. No I don't believe 0 is set up on the Pub Ukn Numb table.

The extension assigned to this console is 3000 (not a DID) and yes there is an entry in the Public Unknown Numbering Table for 3000. It rolls the correct CID on a call dialed directly from the console just not when a call is extended/transfered from the 1X.

Hi there guys. This has been the bane of my existance for quite a while now and I just don'tknow what else to do. When a call is patched through from our 1X console to a long distance number it rolls out the first number in my DID range which happens to be the direct line for out big boss...

Hi there guys. This has been the bane of my existance for quite a while now and I just don'tknow what else to do. When a call is patched through from our 1X console to a long distance number it rolls out the first number in my DID range which happens to be the direct line for out big boss...