UPDATE: I think I found it. I believe the ACOD for my Routes on the COT Trunks are set to 2 so that is what is taking anything I dial that starts with a 2. Is this correct?
Okay this may show my inexperience in setting up systems even more...
I pulled up my CDP list. I have a bunch of DSC in...
KCFLHRC,
Thank you so much.
Yes you are correct on your rereading of it. I want to dial and stay local so the ACD would likely work also. However I do need the unique numbers in the M1 to be unused. As they are currently "used" in the CDP for "starts with 2" I would need to modify the CDP list...
Okay a new wrinkle. Don't know why I didn't see this coming sooner...
2* is already a CDP for making outbound calls.
How do CDP lists get processes?
Is it possible to develop the CDP in such a way like a nested IF-THEN-ELSE?
IF dialed digits = 2555 (no other digits)
THEN go to lsc 5555
ELSE...
PC, Server, Network guy that has done VOIP phone system on the side and has done some Meridian support and maintenance but never developed a call manager outside of asterisk.
Meridian system. I have two DN (5555 and 5211) that our staff is used to calling for particular needs. We are starting...
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