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Because the call hits a NTHG first the embedded vm will always recieve the NTHG digits no matter how many other NTHG or ACD paths you route it to, this is design intent and confirmed by Mitel support.

I had a problem similar to this when I upgraded a system to MCD5 recently, the flashing green indicates layer 1 connection only, I orginally thought it was a problem with the circuit and got it reset but it turned out to be a problem with the link descriptor after the upgrade. I programmed a new...

Hi guys, all working fine now, thanks for your help. Turns out the address in the IP/xnet wasn't actually changed the first time. Easy when you know how! many thanks once again.

Thanks for the replies guys, i'm pretty sure that I changed everything you mentioned but will have another attempt in the morning, I forgot to mention that its MCD on ISS, the MSL address was also reconfigured to a new address, once I get this changed and working I have another server plus 4...

Hi I need to change the IP address of an element within an MCD5 cluster but can’t find any documentation explaining how this is done. I have changed the IP details in IP config, network elements and xnet forms then rebooted the system but I then cannot make any calls to/from the element. Am I...