She does log into the system to receive calls.
In the Lines Administration area of the CallPilot Manager, there are about 20 lines that are set as "Auto-Attendant". I don't see any place to change the alert time.
Hello,
We have a BCM 400 and our receptionist wants to know if there is a way to enable some type of notification that another call is coming in. The scenario is that she's on the phone with a customer but has no idea that another customer has just called in and is waiting. In our old phone...
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