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  1. RW3300

    Embedded Voicemail Question

    Hi There Have an interesting request from a customer and looking for some advice. Here's the scenario: Incoming call rings an extension DN 1000-> on 'no answer' call goes to a greeting "Press 1 to leave a message or 2 to continue to hold". Pressing 1 goes to the extension mailbox 2 reroutes...
  2. RW3300

    UPIQ IQ 6160 Available Queues

    Hi All Installed a few IQ's in my time but never UPIQ (Updated Position In Queue). On the 6160 (5.8) I've set up the PBX (Mitel 3300 on MCD 5.0) and CCM (6110 on 5.8) under the Congigure menu and have set up a Port Group for UPIQ. When i come to configure UPIQ under 'Configure' -> 'Updated...
  3. RW3300

    Class Of Restriction in a Cluster

    Thanks for the reply bobcheese. So the ARS on PBX A uses the CoR of the IP Trunks rather than of the device the call originates at?
  4. RW3300

    Class Of Restriction in a Cluster

    Hi All I have a cluster of 3300's on MCD 4.0 SP1. They have been migrated to SDS and RDN syncronisation. One of the sites "PBX B" routes it's outbound calls over IP Trunks to a gateway 3300 "PBX A" then out to the PSTN via the 2 x T1/E1 links. My issue is on "PBX A" the ARS is set up to use...

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