Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Westi on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. thomasdavid1

    Reception Queue

    Thanks for this guys, Did what Loopylou advised and this seemed to work fine. The call rerouting was set to go to a hunt group previously so that the calls would overflow to the admin office Ive removed that and they are all set to 1 When I changed the call wait time on the trunks to 125...
  2. thomasdavid1

    Reception Queue

    I also tried changing the Call Forward No Answer Timer to 125 from 10 still no good I tried changing the Attendant Busy Out Timer from 10 to 1440 still no change Im running out of things to change! Thanks - Tom
  3. thomasdavid1

    Reception Queue

    Hi thanks ever so much for your help with this. Ive done what you advised and changed the COS 10 which says Voicemail to "No Anwer Recall Timer" from 17 to 0 And did the MOH on the primary trunks which seems to have worked. However the calls are still bouncing back after a short while to the...
  4. thomasdavid1

    Reception Queue

    You dont know which one it is do you? I increased the Call Forward No Answer Timer from 12 to 125 which is the max. Any Idea which one I need to increase in Class Of Service? Thanks - Tom
  5. thomasdavid1

    Reception Queue

    Guys Im sure this is a relatively easy one but not being a phone engineer Im really struggling even spending ages looking through guides etc. We have a Mitel 3300 and 10 lines coming into the building. When you phone our reception number our auto attendant picks up the call. It gives you 3...

Part and Inventory Search

Back
Top