Thanks! I fixed it. Somehow the prime changed. I'm not sure how this could have happened in the first place. But now it works. Thanks for your suggestions
Here's some more info:
I just set up his extension to forward to voicemail. This doesn't work for outside calls but only intercom calls. Very confusing to me.
And, I've re-initialized his VM box, new greeting, new password. Checked all line assignments. Still confused.
Thanks in advance for...
One of the extensions in our company has suddenly stopped forwarding on no answer to voicemail and I don't know why. I have tried changing the number of rings for transfer but all that changes is the number of rings I hear at that extension, no transfer to voicemail takes place. All settings...
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