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  1. bnishan

    Call/page groups of phones

    ...flexible button with a code that matches up with that group of phones. On 2.6.1, it shows the feature dialing codes, one is labeled "Group Paging: *33". If I want to put the relevant phones into extension group 2, what would the flexible button code be? And is that all I need to do to get the...
  2. bnishan

    Voicemail light stuck on (TVA200/NCP1000)

    Thank you, it worked!
  3. bnishan

    Voicemail light stuck on (TVA200/NCP1000)

    One of our phones is showing the voicemail light "stuck" on. The user checked and indicated there are no new messages. I was thinking of deleting and recreating the voicemail box as a last resort. Are there any other things that could cause the light to be on besides a new message? Is it...
  4. bnishan

    NCP1000 slot limitations

    We decided to try buying the Panasonic KX-nt700 IP conference phone. The main reason we wanted more DHLC ports is for Polycom conference phones. The NT700 shows as compatible so hopefully it will work for expanding our conference phones.
  5. bnishan

    NCP1000 slot limitations

    Thank you. It's good to know that only one DHLC4 card is supported, as my intent was to expand us from 4 to 8 hybrid ports. Hopefully there is another option. Thanks again, Brandon
  6. bnishan

    NCP1000 slot limitations

    I'm trying to install a DHLC4 card in a NCP1000 system. The red status light appears solid when the card is installed in the bottom 2 slots, but is green when installed in the top slot. Similarly, when installing an LCOT4 card, it shows red/orange status light in slot 1, but when installed in...
  7. bnishan

    After installing second LCOT4 card, leading digit for CO lines not working

    Thanks it worked
  8. bnishan

    After installing second LCOT4 card, leading digit for CO lines not working

    Over the weekend I installed a second LCOT4 card so we can use 4 additional CO lines. I did not connect those lines yet, but assumed the system would work as it did before. We used to dial 9 to get an outside line, but have found that it no longer works. On desk phones they dial the number...
  9. bnishan

    Changing default "System Greeting"

    We have a KX-NCP1000 phone system linked with a TVA50 voicemail processor. When someone dials into one of our 3 main lines from the outside, we have a recorded greeting made by the installers that instructs the caller how to dial by extension or last name. We want to update (re-record) this...
  10. bnishan

    Migrate from TVA50 to TVA200

    Is it possible to migrate backups from TVA50 to TVA200? It looks as if most of the settings are not forwards-compatible when trying to restore. And the mailboxes can only be restored one at a time? They are both TVAs, so it should be a straightforward and simple process to move the data over.
  11. bnishan

    TVA-200 default IP address?

    Thank you that worked!
  12. bnishan

    TVA-200 default IP address?

    I bought a refurbished TVA-200 and can't seem to connect to it via IP. I reset it via the 4 toggle switches, connected it to a switch....and yet the switch isn't even seeing a MAC address from the TVA-200. There are lights but the cisco switch seems to have no idea the TVA-200 is connected...
  13. bnishan

    "Message" button - Changing it's function

    There is a button on our IP phones labeled "Message." On every phone (except one), the button pulls up your VM extension. As I mentioned, a single user somehow changed what their button does so that it now automatically dials another users extension. The "Message" button is now essentially a...
  14. bnishan

    Blocking a caller (extension and line)

    Is it possible to block a caller from calling either an extension or the main line? We have the NCP 1000 PBX. Thanks
  15. bnishan

    Possibility of voicemail without a physical phone?

    Great, that worked. Thanks!
  16. bnishan

    Possibility of voicemail without a physical phone?

    I created the extension number on the portable station page. The status column lists it as "None". When I try to dial that extension I get "re-order tone" on the phone. Any ideas?
  17. bnishan

    Possibility of voicemail without a physical phone?

    We currently have an NCP-1000 with a TVA-200. I've been asked to find out if it's possible for someone to have a voicemail box without an actual phone? Sort of like a virtual extension that can be called but that only goes to voicemail. The intent is to extend the life of our system without...
  18. bnishan

    Transferred calls bouncing back instead of going to voicemail

    I tried calling from the outside to an extension, then transferring that call to the phone with the new settings.
  19. bnishan

    Transferred calls bouncing back instead of going to voicemail

    Just to clarify, here are the steps we're taking for transferring calls: -Pick up reception phone -Press transfer button -Enter extension -Hang up reception phone
  20. bnishan

    Transferred calls bouncing back instead of going to voicemail

    I just tried setting Day, Lunch, Break, Night and Busy to the VM extension. I even changed the timer to 15 instead of using the system timer. It still doesn't work. It just rings forever. One of the user's indicated that after the original forwarding change, ALL calls are being forwarded to...

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