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I know what the backdoor number is. How do I determine what numbers it hunts to though?

I'm sorry I haven't gotten back to you all about this. My father died. There are six voicemail ports. As TTT suggested I had a number of users dial voicemail. Thank you all for your patient assistance.

The 012 module ahs two banks of rj11 jacks. The upper bank has 4 jacks two of which are plugged into. The lower bank has 8 rj11 jacks 6 of which are used.

There are 4 phone lines coming into the back of the PC. 2 are going into a card that appears to be audio - so I assume that is music on hold and paging. Then there are 2 lines going into seperate adaptors on the back. One appears to be com port (9 pin) the other seems to be going onto a 25 pin...

I think it must be a POTS line. Pardon my ignorance but can you direct me as to where I can determine that for certain and further how to check for the hunt group? As I said in my first post - I really need the answers dumbed down as I'm really not familiar with all this. I appreciate any help...

I've just inherited the phones as my responsibility now that this problem has showed up. We have a Merlin Legend release 3.0 with Audix voice mail. Also it has the Integrated Solutions Call Accounting Software. We use a specific number for our "backdoor" that is answered by our Auto attendant...