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Hi, I have a situation where the IP Trunk between 2 controllers keeps dropping. It stays down for between 30s and 5 minutes, then comes back. The error in the logs say Source - Heartbeat Server - ICP has lost contact with (10.78.100.2:3163), network driver cluster pool free: 2980 and low water...

Hi, I've just added some licenses on AMC for my customer's UC Advanced 2.0 server. I've gone to activate the license on the server using the Online Activation tab and entering the App Record ID etc. It then comes up with a timeout error: Activator.RetrieveLicense: Executing sync failed...

It's working now. It was being blocked by their network. They have a rule on their firewall to prompt for authentication when users access the internet and the controllers were part of the network that gets prompted. I asked them to remove the controllers from being authenticated and it...

Hi, I did a similar upgrade a few weeks ago - one on site and the other off site. Don't count on the 'online' upgrade being online for very long (it might be ok, but I didn't make a note of how long all the handsets were down for). Allow plenty of time. The onsite upgrade took 41 minutes...

Hi, I have recently upgraded 2 3300 controllers to MCD 4.1 (from 9). Since then I have not been able to license them online. It worked ok during the upgrade via the software installer tool on my laptop, but now when I go to sync it comes back pretty quickly with the following error: LOGERR(75)...