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  1. teledata12

    ACS R7 all lines light up on exts

    This is a new install with a referurbed R7 processor module. To the left of the processor are two 012e modules. On the right is a R1 voice messaging system. There is a four port card installed in the messaging module . This equates to five incoming lines and 33 extensions making my last...
  2. teledata12

    ACS R7 all lines light up on exts

    When a call is recieved, the extensions "beep" not ring, and all line lights are lit so the incoming call is not distingushed between lines. The problem is when the other lines are in use, you can't tell which line is the incoming call. Any help would be appreciated, Thanks. Bill
  3. teledata12

    Transfer Return Extension loop

    Thank you for the help it is greatly appreciated . I guess I opted for the easy way out because the customer is 800mi. away . They will change their voicemail greeting to speak with someone immediately press * 8 then ext. 16 . That leaves me with one other problem. I am unable to log into the...
  4. teledata12

    Transfer Return Extension loop

    Example: Customer calls in and gets AA greeting instructing them to enter a # 1 through 4. They choose number 2 which is extension 10, if no one answers they go to VM. If they need to speak with someone they press the 0. The system transfers them back to extension 10 and then VM. The customer...

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