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  1. Rookie256789

    First Digit dropping to transfer to ext. when AA answers?

    Thank you VERY much! It worked! I appreciate your help.
  2. Rookie256789

    First Digit dropping to transfer to ext. when AA answers?

    I checked the Touch Tone Gate on my AA Admin, and it is set to standard. I noticed that there is a custom field. Should I try changing that to anything specific? By default it has 40 in the custom box. Thanks!
  3. Rookie256789

    First Digit dropping to transfer to ext. when AA answers?

    When our people dial into a specific number/line, it is setup to AA for instructions. While the message is playing and you try to enter an extension, it drops the first digit and comes back and tells you that extension is invalid. When you enter it again it works fine. If you dial an extra...

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