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  • Users: BCMFREAK
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  1. BCMFREAK

    Call Reporting Software

    If you are dealing with Call Center Reporting, You need to log in with Access to config. (900/900). Look at the last tab on the Reporting config, set the IP address of the Mail and upload Skill set data etc. Additionally, you will need to set the IP address of the Call Center Reporting Server in...
  2. BCMFREAK

    Does anybody know about ESI IVX C-CLASS

    I need some help. I have a new ESI IVX C-CLASS phone system but it does not come up. I have the install guide and have it wired according to the guide. Is there any power needed at the station port level or any special memory card etc. Any help would be great~
  3. BCMFREAK

    BCM with DID & Unified Messaging

    What call center are you using on your NAM?
  4. BCMFREAK

    BCM with DID & Unified Messaging

    What call center application are you using on the NAM. Cintech ACD or what? Email me: jsherwin@swcentury.com
  5. BCMFREAK

    BCM with DID & Unified Messaging

    You should go to the ITAS web site and download the patches for your BCM. Voicemail build 20 patch should help. Good Luck!
  6. BCMFREAK

    Nortel plans for Call Pilot

    Any word on the Call Pilot 150 Fax Suite? Q4 2003 is what I have heard...anyone? I've got customers waiting for this one!!

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