*sigh*
In case anyone else has the same problem and ends up here - the problem is the phone firmware.
Turns out we weren't on the latest version. We were actually on 3.3.1.1051, and apparently between then & 3.3.1.2235 (the latest as of time of writing) it's been fixed.
Uploaded the firmware to...
Hi all,
We have an external DDI going to an analogue extension (557) which has no phone attached. This is then monitored via an MNS onto a button on a dozen users' 6731i using BLF on 557
When a call comes into 557 it rings all extensions with the button mapped as you'd expect, one person...
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