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  1. czachariason

    TASKE hooked up to MAGIX

    I am having problems with my incoming calls going to my TASKE (ACD computer) system. When the call comes in, it comes in on a DID then you here a click, then music on hold then rings and then goes to my TASKE system messages. I want it to just ring straight into the Taske machine, no click, no...
  2. czachariason

    Cant foward Calls from MLX desktop

    i cant figure this out. I programmed the button correctly on the phone. When i press the forward button and then hit 9 the display goes back to time and date. It wont let me put anything in to forward calls to. It i will let me put in extensions but i want to foward the calls to outside...
  3. czachariason

    I cant connect using WinSPM

    The funny thing is that i have another technician come out with Dos SPM and his works just fine. So that is confusing the hell out of us. I am using a computer cable from my laptop to the 355 and then from there a normal patch cable into the admin port. I just tried hooking my laptop to a...
  4. czachariason

    I cant connect using WinSPM

    I have WinSPM 7.0 I cant get connected to a Merlin Magix via thru dialing *10 or direct connect. When i try connecting thru *10 it connects but just sits there and thats after a series of password requests and other pop up windows that are telling me errors and it wont do anything when i hit...

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