Ok, so I realize now you're a vendor & that's why you have access to this info and not me. Spoke w/Nortel and got some direction and have forwarded info to our vendor to see whether he confirms the P/N is on the bad BFT list.
Responding for goldman -
the part number is: NT7B100AAEH
after researching the unit online, a new one can be purchased from some places for $2600. We don't have any type of manual so we don't exactly know what the inside of the unit looks like to see where this "bad" hard drive is located.
I...
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