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Outlook hangs/freezes when Desktop Alert notification is displayed
Users claim that Outlook never returns, and ask that I logoff their Citrix session so they can start Outlook again, but they may just be impatient. I'll take a look at the McAfee VirusScan settings on the Citrix server. Some users said that the Desktop Alert window is left around as a...- ET0000
- Post #3
- Forum: E-Mail issues
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Outlook hangs/freezes when Desktop Alert notification is displayed
We use Citrix Presentation Server on Windows 2003. This is a very new environment - new hardware less than 6 months old, set up by a professional IT services organization. Some users have reported that Outlook hangs/freezes for them occasionally when a new mail Desktop Alert is displayed...- ET0000
- Thread
- Replies: 2
- Forum: E-Mail issues
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Outlook shortcuts disappear
One of our users was complaining that everytime they created a bunch of shortcuts in Outlook 2003, the shortcuts disappeared after they closed Outlook and restarted it. The shortcuts were being created in new groups, and we looked at a number of different scenarios to recreate the issue and...- ET0000
- Thread
- Replies: 1
- Forum: E-Mail issues
