We all actually use the same login ID and password to access the display. Do you know if it requires any certain versions of IE, Java, etc. Could that be the issue?
Hello,
I am just a manager within a call center. I have no technical experience with Symposium, so I apologize if I sound stupid.
We have a private display setup to monitor which lines have calls holding. On the display is
Filter - Application - Calls Wait - Max Wait Time - Srv Lvl%
The...
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