Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Search results for query: *
- Users: wingnut1213
- Order by date
-
Hunt Group Priority without using ICR
We would like to establish a callers priority based on the option they have selected via our VMPro IVR/ACD. I realize that this can be done with multiple incoming call routes but we want everyone to call a single 888# and then be put into a single queue/hunt group with a priority established...- wingnut1213
- Thread
- Replies: 2
- Forum: Avaya: IP Office
-
Login/Logout w/DID
We're setting up CCC and realized that we need to change our setup to force users to login and logout. Currently all users are setup on a one to one basis with extensions and autologin. In addition all users have DID's which are setup in the incoming call route. What is the best way to have...- wingnut1213
- Thread
- Replies: 2
- Forum: Avaya: IP Office
