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  1. who922

    Help with Call Handler integration CUCM 7.0 Unity 5.0

    I got it to work doing this: I made a CTI RP with the same number as the CH in Unity. Then I made a voice mail profile with that same number. Then, in the main number for the school, I used that voice mail profile and did Call Forward All. Does that sound acceptable?
  2. who922

    Help with Call Handler integration CUCM 7.0 Unity 5.0

    Still looking for help if anyone can help me. Thanks
  3. who922

    Help with Call Handler integration CUCM 7.0 Unity 5.0

    I have everything set up that way. Here is what needs to happen. When they call the school number XXXX they need to be sent to the call handler after hours. I can't get it to forward there. I can call that number and navigate through all the call handlers I set up perfectly, but even if I call...
  4. who922

    Help with Call Handler integration CUCM 7.0 Unity 5.0

    I am setting up call handlers to answer at two high schools. I have the call handlers configured and the voice recordings done. I have created CTI route points in CUCM. I am stumped as to what I do next and how I get the calls to actually go to the call handler. Any help would be appreciated.

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