Things are changing, fast. But you are right they have been stagnant for years. http://www.telcotwo.com bill their internet hosted service as the Future of Call Accounting and I think they are right.
Their service is rock solid and the very low cost.
Personally I wouldn't bother with the development there are already a few on the market and some are so good it will be hard to compete. For your research I suggest you sign up a trial at www.telcotwo.com.
See if you can do better than these guys and I will consider buying yours.
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