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Technical Support tips on Queue
Yes, thank you. It would great to have mp3's (a different one for each queue), but even just being able to have different music sources, like a cd player for each queue, would help a ton.- wookie924
- Post #6
- Forum: Avaya: IP Office
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Technical Support tips on Queue
We have VM Pro. i have thought of using it to provide messages, but i guess i don't know quite how to implement. like, can it be a series of messages, and, after they hear it, can they be deposited back into the queue in the same position they were before? or do they start over at the end...- wookie924
- Post #3
- Forum: Avaya: IP Office
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Technical Support tips on Queue
We have an IPOffice 412. Right now there is an external CD player playing our music on hold. Our old phone system was a small NEC pbx, but we had a 3-port MOH source. We have three queues. We have our main line, our basic tech support line, and our premium tech support line. We used to be able...- wookie924
- Thread
- Replies: 8
- Forum: Avaya: IP Office
