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  1. conlee7

    VISA Credit

    I have given the customer the refund on his VISA. I can not make the entry in the A/R receipts, but if I dont then my credit card deposit doesnt balance and my bank rec is out as well. Right now it is showing the customer with a credit when he doesnt actually have one because he has been...
  2. conlee7

    VISA Credit

    yes
  3. conlee7

    VISA Credit

    I am trying to enter a VISA credit and it won't let me. it says I can not make the entry with a balance of less then zero. I have already done the credit on the customers VISA and now I can't make the entry in the receipts module. Any suggestions?
  4. conlee7

    Merging customers and getting error code

    I do not understand what a duplicate key is..
  5. conlee7

    Merging customers and getting error code

    I printed the error... it says Customer Number Change Error Log A/R Selected Customers Error changing number/code! Error Code = 127
  6. conlee7

    Merging customers and getting error code

    Sorry after double checking they are both Canadian Currency. I just assumed one was US because of the address.
  7. conlee7

    Merging customers and getting error code

    5.5A (Sage Accpac 100 ERP) (Build 42) (Product Update 4) No not the same currency.. but merging to Canadian.
  8. conlee7

    Merging customers and getting error code

    Hi, I am trying to merge 2 customers. One is a US customer and one is Canadian. I have outstanding invoices for both of them. When I try to merge them I get the error message.. Error changing number/code! Error Code=127 Can you tell me what this means and how I merge them?? Thank you..
  9. conlee7

    Manual payroll checks

    Thank you for the quick response..
  10. conlee7

    Manual payroll checks

    Hello, I am new to AccPac and have come across a problem. We have an employee who was not going to be hear on payday so we decided to give him his paycheck before payday. He also was getting a raise. I entered the raise in his in the employee section but it didn't seem to work. Everytime I...
  11. conlee7

    Reverse Batch doesn't seem to be reversed..

    Sorry.. new to AccPac.. worked perfect, thanks for the help!!
  12. conlee7

    Reverse Batch doesn't seem to be reversed..

    In the GL, while in the batch I used the reverse batch button. I did this with the invoice batch as well as the payment batch.
  13. conlee7

    Reverse Batch doesn't seem to be reversed..

    I created a batch with only one invoice and posted it then created a payment batch to pay this invoice and posted it. I then realized that this invoice was to be charged to a work order so I reversed both batches. All the accounts seem to be right but when I look at the vendor it is still...

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