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  1. robald

    What can expect or demand from technical support.

    If you don't purchase a technical support package, then this might be one of the few available channels to use. I purchased Veritas support and have been reasonably satisified with the assistance I receive.
  2. robald

    no more data is on the tape Errors

    Just so you know you're not alone, we get the same intermittent error, on a DLT drive, Build 3571, on a Windows 2000 server. Re-trying the job sometimes works but we don't have a permanent fix. R.

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