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Answering Multiple Calls on a Single Set (Hunt Groups & PRI)
Wow! I totally missed that in the manual. I sure hope others benefit from this info as well. This is the first, and will probably be the only, Norstar PBX that we have programmed. It's also the first time working with PRI/DID. Previously we had a Lucent Partner system with POTS lines only. I...- ehcruzan
- Post #9
- Forum: Nortel: Norstar systems
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Answering Multiple Calls on a Single Set (Hunt Groups & PRI)
Thank you very much for the information Multimedium! We did have problems assigning the target lines. The show button indicator disappears when we enter one of the PRI lines (001-023). We suspect it's because the carrier hasn't activated the PRI facility though we see a good link on the D...- ehcruzan
- Post #7
- Forum: Nortel: Norstar systems
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Answering Multiple Calls on a Single Set (Hunt Groups & PRI)
Thank you very much for your reply and suggestions! We will proceed as suggested with the target lines set to ring-only. Is it safe to say the number of intercom buttons should reflect the maximum number of calls we want any one person to be able to handle simultaneously, including internal calls?- ehcruzan
- Post #3
- Forum: Nortel: Norstar systems
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Answering Multiple Calls on a Single Set (Hunt Groups & PRI)
We have a Norstar MICS 7.1 with T7316 sets (not the E model) and 7 POTS lines setup as lines 1-3 for management, lines 4-6 for the techs, and 1 private line for the supervisor. We have a new PRI line about to be setup to deliver 2 new #s for the techs as well as DID appearances on all phones...- ehcruzan
- Thread
- Replies: 8
- Forum: Nortel: Norstar systems
