To tell U the truth I'm not sure. I have a feeling it is in the email she is trying to download, but NAV was unable to clean or delete it so it won't let her open any of the mail. She has Verizon and needs to get on their server to check her mail so she can delete it. What I don't understand is...
Ok, here is the situation. I have a client that gets the message that the w32.netsky.p@mm! enc virus is on her computer when she tries to access her email and will not let her download her email. I've run the fixit tool provided by Symantec and it said the virus was not found on the computer...
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