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CCM 7.1.3 and UC integration
Not sure how to do that either. I have CDR enabled and configured, but I don't see how to generate a report of calls handled by a specific phone, which is what I would need to be able to see to rule out that possibility.- FLGovWorker
- Post #4
- Forum: Cisco: Call Manager
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CCM 7.1.3 and UC integration
I thought I would add a little information as well that may help to clarify the issue. The complaint I am getting from the individuals is that they are sitting at their desks, they don't hear the phone ring at all, and they look up at some point at the phone and the MWI is on. I haven't been...- FLGovWorker
- Post #2
- Forum: Cisco: Call Manager
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CCM 7.1.3 and UC integration
Hello all, Some of the higher ups at the office want to have it so that an incoming call rings on their phone for 20 seconds, then gives the caller the option to either speak with a live person or be transferred to their voicemail. I'm having a problem setting this up because of the variety of...- FLGovWorker
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- Replies: 4
- Forum: Cisco: Call Manager
