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  1. shsnortel

    Norstar Meridian - Incoming call transfers to voicemail

    Okay, this time I made an MS-DOS 6.22 boot disk from an image and copied over the batch and redirect patch executable. Intially I just formatted a dos boot disk on an XP machine, that was my problem. This time I got the series of tones indicating that it patched the NAM. Rebooted the server. Now...
  2. shsnortel

    Norstar Meridian - Incoming call transfers to voicemail

    I will try it again and see. Thanks for your help curlycord
  3. shsnortel

    Norstar Meridian - Incoming call transfers to voicemail

    I tried loading the patch, unsuccessfully. I formatted a 3.5" floppy as an MS-DOS boot disk, copied over the autoexec.bat, command.com and redirdn.exe files onto the root. When I reboot the phone server, it beeps, reads the disk for a few seconds, then I see an error code on it, I think it was...
  4. shsnortel

    Norstar Meridian - Incoming call transfers to voicemail

    Yes, it is MICS 5.0. I'm going to try the patch at some point today. Thank you all for your help.
  5. shsnortel

    Norstar Meridian - Incoming call transfers to voicemail

    The forwarding is pointing to the VM DN on all lines. I have rebooted the system as well. I'm assuming this has to do with the bug in NAM version 4, which is what is installed on this machine. I"m looking for a floppy to do the patch.
  6. shsnortel

    Norstar Meridian - Incoming call transfers to voicemail

    Since it was working yesterday, I'm assuming there is some sort of bug here.
  7. shsnortel

    Norstar Meridian - Incoming call transfers to voicemail

    Thanks for the help. I just checked, it is enabled unfortunately. I noticed that ATA settings on the lines were set to 3, I changed them to 7. Still goes to AA after 3 rings, which makes absolutely no sense. There are no settings anywhere on the system that are lower than 4 rings other than the...
  8. shsnortel

    Norstar Meridian - Incoming call transfers to voicemail

    Okay, so now I came in this morning and called the main line, got the AA, dialed an extension, and it once again is not forwarding to voicemail and instead goes to the built-in prompt for dialing extensions and leaving voice messages if you know the voice mailbox DN.
  9. shsnortel

    Norstar Meridian - Incoming call transfers to voicemail

    Nevermind. Solved. DRT to Prime changed to : NO -- fixed it.
  10. shsnortel

    Norstar Meridian - Incoming call transfers to voicemail

    Hello, I'm trying to figure out how to get outside calls coming from our AA or transferred from our secretary to actually make it to a DN's voicemail. Internally our VM works, I have everyone set to fwd on no answer after 4 rings, and I have changed Transfer Callback to be more than 6 rings so...

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