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  1. kb9ulk

    Cisco CM Extension Mobility user unable to dial specific 866 number

    So I did some more trouble shooting and I have been able to determine it is only one IDF that is experiencing the issue. I tested this by plugging a phone into our MDF and it works then moved the phone without changing it's config to the IDF that the problem users are connected to and then the...
  2. kb9ulk

    Cisco CM Extension Mobility user unable to dial specific 866 number

    Hello MitelInMyBlood, Yes they can call other 866 numbers, so far we have not found another 866 number that they cannot dial. Thanks for the response, ~Jeff
  3. kb9ulk

    Cisco CM Extension Mobility user unable to dial specific 866 number

    Thanks for the post trvlr1. Calling search space is something we have checked and it does not changed the outcome for us when we make changes to it. Thanks again, Regards, Jeff
  4. kb9ulk

    Cisco CM Extension Mobility user unable to dial specific 866 number

    I currently have users that periodically login to extension mobility, at which point they can no longer call Kenosha's Social Security office at 91:866:334:4997. But when the user logs out of Extension mobility they are then able to call the Social Security office from their phone at their desk...

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