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I recently upgraded from 5.2 to 5.5 MR3 and I am now occasionally getting the error "OPS TP.CPP (1005) Unexpected DB Error, Call Failed" when we try and pick up a check. Touch ok on the error and it wipes out the check and changed the Guest Count to 0. We are using WS5A's. I have never seen...

Micros RES 3700, Version 5.2. WS5A workstations. How do I add a "You Saved" line to the receipt that will total the discounts that were applied.

Moregelen, I still can't get it to load all the way for the 5A. I can connect but the screen stays grey and just says Please wait - initial screen loading. For the 2015, do i just put the folder in the caltemp\packages folder?

Micros Res 3700 Version 5.2. The VNC is old, I took it off my 4.6 lab. I didn't expect it to work but Micros wont give me any help with this because of PCI. Is there another software I should be using?

I cannot get VNC to work on the WS5As and the PCWS 2015. Help!

PCI rules do not require you to mask the customers name, I already looked into that. It is a "best practice" but it is not a rule. You can disable it in Micros 4.11 but we are running 4.6 and you get the pci error when you shut it off. Thanks.

We want to unmask credit card customers names but when we do that in POS Config we get PCI errors. It is not a PCI violation to unmask the names. Does anyone know how to turn off the PCI error?