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  1. kellox

    SCCS 5.0 SU_06 problems

    Hi, I think I have the same problem... Suddenly there are many agents idle (30 sec.) and at the same time calls waiting in the queue. The customer tells me, that the agent change the status of the set from "not ready" to "ready", and it takes a long time befor a call is presenting. I have SCCS...

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