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Thanks for the respone ettienne. The problem I have you have just highlighted. When I go to choose let's say the credit note that was written, when I try to apply it, my only options are the Debit notes or invoices on the account. The payments that were overapplied never show up, so I can...

Hi all, I'm having a little trouble with one of my customer's account. Looks like a couple of years ago someone overapplied some payments (ie. they now show a positive balance in the subledger), so to fix it, a credit note was written to offset the net balance exactly. Now I need to get rid...

Thanks heaps Tuba, I thought it was gone for good.

Happy new year all! I was just wondering if it was possible to set the system to show customer transactions even after the customer account in question has been fully paid off in the A/R module. As it stands if they are at 0, when trying to print a customer transactions listings, it prompts me...

Perfect, thanks Tuba you rock. Happy Holidays!

I'm in order entry inputting lots of orders in a row, I have almost everything I need to be automated except after I post an order and need a new one to pop up. Anybody know if there is a shortcut key for this? Many thanks

I thought it might be something like that. Thanks a bunch Tuba!

Hi all, I'm currently in the process of creating and importing all the items I need, and ran in to a small matter. Because of the number of items I'm trying to just make the list and import it using the excel template. Now I see where the ITEMNO goes but does it matter if the item code I put...

Ya that's what I figured, thanks everyone.

Yeah, in the Bank setup area no? When I open it I can only view the types (which there are none), there is no option add new ones. Do I perhaps need administrator rights to do so? Or would I have to export and them import a spreadsheet, seems a bit of work to add visa m/c etc. Thanks Tuba

Hi all, I'm currently using AccPac 500 (5.5) and I wanted to start keeping credit card info in the A/R module. However, when I go to the customers --> credit card I can't even get started because there are no 'credit card types' set up in the system. So I guess my question is how do I set up...