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Hey Gang - I'm looking for the most recent specs on integrating Call Manager with Nortel to route calls between the two. Anyone have some good up to date doco links? Cheers!

Hi There - We are currently evaluating the VoIP Integration Tools - Phone Remote software for support and troubleshooting the end devices on our CUCM 8.0. So far it looks pretty slick. Has anyone ever heard of a similar tool that will support both Cisco CUCM and Avaya CCU platforms? Looking...

Hey there - Running Unity Express 3.2.1 on a 2821 router. The CUE came with the original 12 mailboxes, but I need to add another 20. I've asked our Cisco rep for a quote, but I'm wondering how that gets delivered. Do they send a key code to unlock them? Thanks!

Hi gang! I'm working with some people to help our company replace using NCM for backing up all of our BCM's. Is there a command you can execute from the CLI that will intiate a backup? This is without using the user interface. If so, can you provide some step by step instructions?

Thanks, John- Would a direct transfer be transparent to anyone calling. In other words would there be a greeting stating "please hold while you're transferred"? Also, when building this, would I put the direct transfer on the ACDN that's forwarding to VM?

Hey Everone- Question: Does Meridian Mail have a transfer type of mailbox like an Octel? A call comes into an ACDN X6330 thats NCFW to a transfer type of mailbox where AM calls forward to an extension, and PM calls transfer to a voice messaging mailbox? Thanks!